I’d like to tell you about our wonderful experience at Generations last week with our family of 5 adults and sweet 23 month-old grandson. We coordinated our arrival at the airport with 3 from California and 3 from Maryland. Lomas Travel representants were amazing from start to finish, helping to keep us all straight while we reunited. Check-in couldn’t have gone smoother with Paulina Hernandez, who was my shining star! Our butlers/concierges Luis, George, Kevin and Jesus could not do enough for us… plain and simple. You guys stole our hearts. ❤ George even stopped at the grocery store for dish liquid for our worried daughter. Go figure! She could have eaten off the floors! And I bet they will never forget the number of hand towels we insisted upon. 😄
At the beach and bar we were well cared for by Vladimir and Arturo. They served us beautifully and graciously. Vladimir: “OK Lady!” 😄
Our restaurant waiter Guillermo and Alonzo were fabulous at both Habb and Wine Kitchen…and served us impeccably. Thanks to Carlos, Ramses and Flores too at Chef’s Market and Palms when we were always with the toddler. Then there was David who gave us a personal tour of Juan Gabriel’s home on Super Bowl Sunday before a delicious BBQ on the grounds.
Nice to meet you Jim Breitbach and Candice Breitbach this time around, my hip-hurting, cane-carrying sister. Enjoy your time! We’ll stay in touch!
On our last night we were served an authentic Mexican dinner in our room by Antonio, before venturing out to the festival.
And my personal shout out to Manuel Mas, our friend and beach/butler when we stay at the Casitas and who we always love seeing and spending the day with in his section at Casitas. From the 1st time we were at El Dorado Manuel made us feel special.
And finally, our sincere gratitude to Phil Woodward head of Sales, who truly listens to you and has one purpose… to make his members happy. Thank you Phil and staff, thank you Generations, El Dorado and Karisma for going above and beyond the call of service all the time! You have never disappointed us. We can’t wait til the next time! Blessings in abundance to all of you! 🙏
Exotic Travelers is the Karisma Hotels & Resorts Travel Club Membership Program, which provides you the opportunity to stay in luxurious accommodations in the Caribbean and around the World. To find out more about the benefits of the program, please access www.exotictravelers.com